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Franchise management
Brand standards, every location
Protect the brand at every store
A franchisor’s risk is not one store — it is every location using the wrong SOP, an expired COI, or an unapproved vendor under the brand name.
DCN gives corporate the ability to view one location or the consolidated group.
| Need | How DCN is used |
|---|---|
| Brand standards in force | Internal library holds the current operations manual, recipes/specs, brand policies, and location rules. Version control pulls obsolete copies. |
| Franchisees actually received the change | Automated distribution of new SOPs and policies; tracking of who opened and accepted. |
| Franchisee legally open | Automated collection of GL and WC certificates, licenses, permits, and required certifications. Expiration alerts before a location is out of compliance. |
| Only approved suppliers | Vendor module: required vendors, COIs, licenses, background checks, signed brand and supplier rules. Franchisees order from a live approved list. |
| Store-level execution | Mobile checklists for openings, food safety, maintenance, and brand audits. Tasks assigned, completed, time-stamped. |
| Onboarding and renewals | Workflow: collect → review → approve → open (or renew). Incomplete files never look “done.” |
| One store or the whole chain | Filter to a single franchisee, or consolidate insurance, training, checklists, and policy acceptance across all locations. |
| Auditor looks for | Typical evidence requested | How DCN presents it |
|---|---|---|
| Current Policy or SOP in use | Latest franchisor version only; obsolete copies pulled | Version-controlled library; old issues retired |
| Change was issued | Proof the new SOP was sent to each franchisee | Automated distribution; issuance log by location |
| Change was accepted | Signed or tracked return from the franchisee | Acceptance workflow; incomplete returns stay open |
| Who is still on the old Policy / SOP | Locations that have not returned acceptance | Dashboard: issued vs accepted vs outstanding |
Issuing a revised policy
Corporate issues a revised policy or SOP from the internal library. DCN distributes that version to every franchisee (or a selected set of locations), records issuance (who got which version, and when), and requires return of acceptance. The file is not closed until the signed or logged acceptance is back.
See if DCN is a fit for your company.
Tell us how you collect documents, approve vendors, and prepare for audits. We’ll walk the platform against the way you actually work.